To expedite a resolution, please do the following before you contact Customer Support: (graphic shown on this page is not the search field, it is only a picture) Before you contact customer support: Preparation Alternately, you can scroll down and search through the topics within the Help Center. Type your question into the box on the Help Center page, and press the Search button. Most customers find they are able to solve or diagnose problems fastest by searching for answers in the DraftKings Help Center first. Scroll down to find these options within this help topic. Request a Callback (Sportsbook And Casino customers only).Before you contact customer support: Preparation.The following options exist within this help topic article: DraftKings Support Agents use this same articles to help our customers resolve their problems efficiently, we think you will find this to be the easiest path to a solution in most scenarios. To resolve issues quickly, we offer comprehensive self-help articles that are accessible by searching through our existing Help Center topics.
We also offer call-back support for complex issues for Sportsbook and Casino only, telephone call-back support for Daily Fantasy is not available at this time. DraftKings offers the ability to search for your answer in our Help Center Topics, Live Chat, and Message/Email support.
